Frequently asked questions

Whether you’re just getting started with us or have been a part of our community for years, the answers you’re looking for are probably here.
  • Can WEGO help me find and purchase investment rental property in the ares?

    Yes, at WEGO Vacation Rentals, we offer a range of services to help property owners find and purchase investment vacation rental properties in their desired areas. We understand that finding the right property is a critical first step in building a successful vacation rental business, and we are here to support you every step of the way.


    Our team of experienced real estate professionals can help you identify potential investment properties based on your budget, location preferences, and other criteria. We can provide guidance on local market conditions, property values, and other factors that may impact your decision to invest in a particular property.


    In addition to our real estate services, we also offer comprehensive property management services to help you get the most out of your investment. We can help you market your property to attract guests, manage reservations and payments, provide guest support, and more.


    Whether you are a first-time vacation rental investor or an experienced property owner looking to expand your portfolio, we are here to help. Our goal is to provide you with the support and resources you need to make informed decisions and build a successful vacation rental business.

  • What services does WEGO vacation property management company provide?

    As WEGO Vacation Rentals, we provide a wide range of services to vacation property owners to make the rental process as seamless and hassle-free as possible. Our services include marketing and advertising your property on multiple channels, handling all guest inquiries and reservations, managing payments and security deposits, coordinating check-ins and check-outs, providing 24/7 guest support, managing maintenance and repairs, and ensuring compliance with local regulations and laws. We also offer detailed reporting and analytics to help property owners understand the performance of their rental property.

  • How does WEGO market my vacation rental property to attract guests?

    At WEGO Vacation Rentals, we use a comprehensive approach to marketing your vacation rental property to attract the maximum number of guests. Our marketing strategy includes listing your property on popular vacation rental platforms, such as Airbnb, Vrbo, and Booking.com, as well as our own website. We use high-quality photographs and detailed descriptions to showcase your property's unique features and amenities, and we use dynamic pricing algorithms to ensure your property is priced competitively. Additionally, we use targeted advertising on social media and search engines to reach potential guests who are actively searching for vacation rental properties in your area. We also leverage our network of industry contacts and partnerships to promote your property to a wider audience. Our goal is to optimize your property's exposure and attract as many bookings as possible to maximize your rental income.

  • What is WEGO pricing structure for property management services?

    At WEGO Vacation Rentals, our pricing structure for property management services is transparent and straightforward. We charge a percentage of the rental income earned by your property, typically between 20% and 30%, depending on the level of service you require. Our fees include all aspects of managing your property, such as marketing and advertising, guest screening and reservations, payment processing, cleaning and maintenance, and 24/7 guest support. We do not charge any upfront fees or hidden costs, and we are committed to maximizing your rental income while minimizing your expenses. Our pricing is flexible and can be customized based on your specific needs and requirements. We believe in providing a high level of service at a fair price, and we are dedicated to building long-term relationships with our clients based on trust and transparency.

  • How does WEGO handle guest inquiries, reservations, and payments?

    At WEGO Vacation Rentals, we handle all guest inquiries, reservations, and payments on behalf of property owners. When a potential guest submits an inquiry about your property, we respond promptly with a personalized message that addresses their specific questions and concerns. We handle all communication with guests throughout the booking process, from answering questions and providing additional information to coordinating check-in details and providing directions to the property.


    Once a guest has confirmed a reservation, we handle all payment processing, including collecting the security deposit, rental fee, and any additional fees or taxes. We use a secure online payment system that is easy to use and provides guests with a receipt for their payment.


    Our team also manages the guest screening process, including verifying guest identities, checking for red flags such as negative reviews or suspicious behavior, and ensuring that guests are a good fit for your property. Our goal is to provide a seamless booking experience for guests while minimizing the risk of cancellations or issues that could impact your rental income.

  • What is WEGO process for screening guests and ensuring their safety and security during their stay?

    At WEGO Vacation Rentals, we take the safety and security of our guests and properties very seriously. To ensure a safe and comfortable experience for everyone, we have a comprehensive guest screening process in place.


    When a guest submits a reservation request, we require them to provide detailed information about themselves, including their full name, address, phone number, and email address. We also require a government-issued photo ID and may perform background checks and credit checks, depending on the property owner's preferences.


    We use a variety of tools and techniques to verify guest identities and check for red flags, such as previous negative reviews or criminal records. We also have a strict policy against parties, events, and excessive noise, and we monitor guest behavior closely to ensure compliance.


    We provide guests with clear guidelines and expectations for their stay, including instructions for using appliances and equipment, rules for the property, and emergency contact information. We also have a dedicated 24/7 guest support team that is available to handle any issues or concerns that may arise during a guest's stay.


    Overall, our goal is to provide a safe and secure environment for guests while minimizing the risk of damage or disruption to your property.

  • How does WEGO handle maintenance and repairs of the property?

    At WEGO Vacation Rentals, we understand that maintaining your property in top condition is critical to attracting guests and maximizing your rental income. That's why we have a dedicated maintenance and repair team in place to handle any issues that may arise during a guest's stay.


    Our team conducts regular inspections of your property to identify any maintenance or repair needs and address them promptly. We have a network of trusted local vendors and contractors who can provide high-quality services at competitive prices.


    We handle all aspects of maintenance and repairs, including scheduling appointments, coordinating with vendors and contractors, overseeing the work, and ensuring that it meets our high standards. We also provide regular cleaning and restocking services to ensure that your property is always ready for the next guest.


    If a guest reports an issue during their stay, our 24/7 guest support team will handle it promptly and professionally. We also keep you informed about any maintenance or repair needs and provide detailed reports and analytics to help you understand the performance of your rental property.


    Overall, our goal is to keep your property in top condition and ensure a positive experience for guests, which ultimately leads to higher rental income for you.

  • What is WEGO policy for handling guest complaints or issues during their stay?

    At WEGO Vacation Rentals, we take guest complaints and issues very seriously and strive to address them promptly and professionally. We have a dedicated 24/7 guest support team in place to handle any concerns that guests may have during their stay.


    If a guest reports an issue or complaint, we will work quickly to understand the situation and determine the best course of action. Depending on the nature of the issue, we may offer to send a maintenance or repair technician to address the problem, provide a partial refund or credit, or offer alternative accommodations.


    We keep you informed about any guest complaints or issues and work closely with you to develop an appropriate solution. We also provide guests with clear guidelines and expectations for their stay, including instructions for using appliances and equipment, rules for the property, and emergency contact information.


    Our goal is to ensure a positive experience for guests while protecting your property and minimizing any disruptions or damages. We also use guest feedback and analytics to continuously improve our services and processes and provide the best possible experience for guests and property owners alike.

  • How often WEGO inspect the property to ensure it is being well-maintained?

    At WEGO Vacation Rentals, we take the maintenance and upkeep of your property very seriously, and we conduct regular inspections to ensure that it is being well-maintained.


    We typically conduct a full inspection of the property before each guest arrives, to ensure that everything is in working order and that the property is clean and ready for occupancy. This includes checking all appliances, HVAC systems, plumbing fixtures, and other features to ensure that they are in good condition and working properly.


    In addition to these pre-arrival inspections, we also conduct regular checks of the property during and after each guest's stay to identify any maintenance or repair needs. This includes checking for any damage or wear and tear, as well as identifying any areas that may require attention or maintenance.


    The frequency of these inspections may vary depending on the property and the needs of the owner. However, we typically conduct inspections on a regular basis, such as after each guest departs or at regular intervals throughout the year.


    We also provide you with detailed reports and analytics about the performance of your property, including information about occupancy rates, guest reviews, and maintenance needs. This information can help you to make informed decisions about how to maximize your rental income and keep your property in top condition.

  • What is WEGO policy for handling cancellations or changes in reservations?

    At WEGO Vacation Rentals, we understand that circumstances can change, and guests may need to cancel or modify their reservations. Our cancellation policy is designed to provide flexibility for guests while also protecting the interests of property owners.


    Our standard cancellation policy allows guests to cancel their reservation up to a certain number of days before their scheduled arrival date without penalty. If a guest cancels within this timeframe, we will refund their deposit or provide a credit for a future stay, depending on the circumstances.


    If a guest cancels their reservation outside of the cancellation window, they may forfeit their deposit or be responsible for paying a cancellation fee. However, we always strive to work with guests to find a mutually beneficial solution, such as rebooking their stay for a future date or offering a partial refund or credit.


    In cases where a guest needs to modify their reservation, such as changing the dates of their stay or adding or removing guests, we will work with them to accommodate their needs as much as possible, subject to availability and any applicable fees.


    We communicate our cancellation and modification policies clearly to guests at the time of booking, and we also provide guidance and support to help guests navigate the process if needed. Our goal is to ensure a positive experience for both guests and property owners while providing flexibility and protection for all parties involved.

  • What reports and metrics WEGO provide me as the property owner, such as occupancy rates and rental income?

    At WEGO Vacation Rentals, we believe in providing property owners with clear, detailed information about the performance of their rental properties. We offer a range of reports and metrics to help you understand how your property is performing, including occupancy rates, rental income, guest feedback, and more.


    Our owner portal provides real-time access to key performance metrics for your property, including occupancy rates, revenue, and expenses. You can use this information to track the performance of your property over time and make informed decisions about pricing and other aspects of your rental strategy.


    We also provide detailed reports on guest feedback and satisfaction, including ratings and reviews from previous guests. This information can help you identify areas where your property is excelling and areas where there may be opportunities for improvement.


    In addition to these standard reports and metrics, we also offer customized reporting options based on your specific needs and preferences. For example, if you are interested in tracking the performance of your property against local market trends or competitors, we can provide detailed market analysis reports and other insights.


    Our goal is to provide you with the information and support you need to maximize the return on your investment and keep your property performing at its best. We are committed to transparency and communication, and we strive to keep you informed and engaged throughout the rental process.

Why Partnering with WEGO Property Management is the Right Choice?

Are you a vacation property owner who's looking to maximize your rental income while minimizing your workload? Look no further than WEGO Vacation Rentals Property Management.

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Why book your accommodations with WEGO Vacation Rentals ?

Are you tired of the same old hotel rooms during your vacations? If so, it's time to consider the benefits of WEGO Vacation Rentals. At WEGO, we offer a one-of-a-kind vacation experience that blends the comforts of home with the amenities of a luxury resort.

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Vacation Rental Blog


Get travel tips, homeowner advice, and real estate insights to help you make the most of your vacation — and your vacation home.

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By WEGO Vacation Rentals July 29, 2023
When it comes to booking a vacation rental at the beach, travelers have a wide variety of options to choose from. From cozy condos to sprawling beach houses, vacation rental properties offer many amenities to enhance the guest experience. Here are the 10 most popular amenities for vacation rentals at the beach: 1. Beach access: The number one amenity that travelers look for in a beach vacation rental is, of course, beach access. Whether it's a private beach or a public one, having easy access to the sand and surf is a top priority. 2. Ocean views: The second most popular amenity is an ocean view. There's nothing quite like waking up to the sound of the waves and watching the sun rise over the water. 3. Swimming pool: A swimming pool is a great addition to any beach vacation rental, especially for families with young children or for travelers who want to take a break from the saltwater. 4. Outdoor grill: Grilling is a classic beach vacation activity, and having an outdoor grill at your vacation rental makes it easy to enjoy a cookout with friends and family. 5. Wi-Fi: In today's connected world, Wi-Fi is a must-have amenity for many travelers. Whether it's for work or leisure, having access to the internet is important for many guests. 6. Air conditioning: Beach vacations can get hot and humid, so having air conditioning is a must-have amenity for many travelers. 7. Washer and dryer: Being able to do laundry during a beach vacation is a convenience that many travelers appreciate, especially for longer stays. 8. Fully equipped kitchen: Cooking meals at home is a great way to save money and enjoy the local cuisine, so having a fully equipped kitchen is a top amenity for many vacation rental guests. 9. Cable or streaming TV: After a long day at the beach, there's nothing quite like relaxing in front of the TV. Cable or streaming TV is a popular amenity for vacation rental properties. 10. Pet-friendly accommodations: For travelers who want to bring their furry friends along on vacation, pet-friendly accommodations are a top priority.In conclusion, vacation rental properties at the beach offer a wide range of amenities to enhance the guest experience. From beach access to fully equipped kitchens, these top 10 amenities are sure to make any beach vacation a memorable one. In conclusion, vacation rental properties at the beach offer a wide range of amenities to enhance the guest experience. From beach access to fully equipped kitchens, these top 10 amenities are sure to make any beach vacation a memorable one.
By WEGO Vacation Rentals July 8, 2023
Introduction: Owning a property near the beach offers a fantastic opportunity to tap into the ever-growing vacation rental market. With the right approach, you can transform your rental unit into an irresistible beach vacation haven that attracts guests year-round. In this article, we will explore what homeowners can do and provide valuable staging tips to ensure your property stands out and appeals to beach-loving guests. 1. Create a Coastal-inspired Atmosphere: To capture the essence of a beach vacation, embrace a coastal-inspired theme in your rental unit. Choose a light and airy color palette, incorporating shades of blue, white, and beige. Consider adding coastal accents such as seashells, driftwood, and nautical-themed artwork. Coastal-inspired furniture, such as wicker chairs or rattan accents, can add a touch of seaside charm. 2. Optimize Outdoor Spaces: Beach vacations are all about enjoying the sun, sand, and surf. Ensure your rental unit's outdoor spaces are welcoming and well-maintained. Set up comfortable seating areas with lounge chairs, umbrellas, and outdoor dining sets. Enhance the ambiance with string lights or lanterns for evening relaxation. If possible, provide beach equipment like chairs, umbrellas, and boogie boards to make your guests' stay even more convenient. 3. Showcase the Views: One of the main attractions for beach vacation rentals is the breathtaking views. Maximize this feature by arranging furniture to highlight the vistas. Position seating areas near windows or balconies, ensuring guests can enjoy panoramic scenes of the ocean or surrounding landscapes. Install sheer curtains or blinds to allow natural light while maintaining privacy. 4. Emphasize Comfort and Convenience: To make your rental unit truly appealing, prioritize comfort and convenience. Invest in high-quality, comfortable mattresses, luxurious bedding, and soft towels. Provide ample storage space for guests' belongings, including closets, dressers, and luggage racks. Consider installing amenities like air conditioning, ceiling fans, and Wi-Fi, which are increasingly expected by vacationers. 5. Create a Well-Equipped Kitchen: Many beachgoers prefer cooking some of their meals while on vacation. Make your kitchen a focal point by ensuring it is well-equipped. Stock it with essential cooking utensils, pots and pans, and a range of appliances. Include a blender for refreshing tropical drinks and a coffee maker for leisurely mornings. Display stylish dishware and glassware that complement the coastal theme. 6. Highlight Local Attractions and Activities: To further entice potential guests, showcase the local attractions and activities in the area. Create a guidebook or information booklet that provides details on nearby beaches, water sports, hiking trails, restaurants, and shopping options. Include photographs, maps, and recommendations to help guests make the most of their beach vacation experience. 7. Utilize Professional Photography: When advertising your rental unit, high-quality visuals are essential. Hire a professional photographer to capture enticing images of your property's interior, exterior, and nearby beach areas. Stunning photographs will grab the attention of potential guests and increase the likelihood of bookings. Conclusion: With these staging tips and homeowner strategies, you can transform your rental unit into an irresistible beach vacation haven. By creating a coastal-inspired atmosphere, optimizing outdoor spaces, showcasing views, emphasizing comfort and convenience, providing a well-equipped kitchen, highlighting local attractions, and utilizing professional photography, you will attract beach-loving guests eager to experience the ultimate seaside retreat. Remember, attention to detail and a genuine commitment to guest satisfaction will set your rental unit apart and help ensure repeat bookings for years to come.
By WEGO Vacation Rentals June 3, 2023
Get ready for an exhilarating experience in Ocean City, Maryland! This year, the highly anticipated Air Show is returning to the skies, promising a thrilling spectacle for all visitors and aviation enthusiasts. Whether you're a longtime fan of air shows or new to the excitement, this event is not to be missed. The Ocean City Air Show showcases a stunning display of aerial acrobatics, precision maneuvers, and incredible aircraft performances. Prepare to be amazed as skilled pilots push the limits of their aircraft, performing daring stunts and formations against the picturesque backdrop of the ocean. This year's Air Show lineup is set to feature a diverse range of aircraft, from high-speed jets to vintage warbirds. Watch in awe as the performers soar through the sky, executing breathtaking loops, rolls, and gravity-defying maneuvers that will leave you on the edge of your seat. The Air Show is a family-friendly event, providing entertainment for visitors of all ages. Kids and adults alike will be captivated by the displays of aerial prowess and the thunderous roar of powerful engines. The event offers a unique opportunity to witness the skill and dedication of these talented pilots up close. To enhance your Air Show experience, consider bringing chairs, blankets, and sunscreen, as well as some snacks and refreshments. Find a comfortable spot along the beach or on the boardwalk to get the best view of the action. Don't forget your camera to capture those awe-inspiring moments and share your experiences with friends and family. For those seeking an even more unforgettable experience, VIP tickets are available, offering access to exclusive viewing areas, hospitality tents, and the chance to meet the pilots and performers. VIP ticket holders can enjoy a premier vantage point and indulge in a truly memorable Air Show experience. Plan your visit to Ocean City, Maryland during the Air Show and immerse yourself in the thrilling world of aviation. Be sure to check the event dates and schedule in advance to make the most of your visit. Experience the adrenaline rush as the planes take to the sky and leave you in awe of their incredible aerial feats. Whether you're a passionate aviation enthusiast or simply looking for a unique and exciting event to enjoy during your vacation, the Ocean City Air Show promises an unforgettable experience for everyone. So mark your calendars and get ready to witness the sky come alive with the spectacular displays and breathtaking performances of the Air Show in Ocean City, Maryland.
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